Effective Date: July 24, 2026 | Platform: PunahChakra (पुनःचक्र)
PunahChakra (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or interact with the PunahChakra mobile app, website, and recycling services.
1. Information We Collect
To facilitate doorstep recyclable waste pickups, fleet routing, and circular economy tracking, we collect the following types of information:
- Personal Identity & Contact Info: Your full name, email address, contact phone number, and primary pickup address.
- Recycling & Waste Data: Scheduled pickup categories (e-waste, textiles, paper, cardboard, plastics, scrap metals), estimated/verified item weights, time slots, and activity logs.
- Geolocation Data: Doorstep collection coordinates used by logistics drivers for live navigation.
- Account Authentication: User identifiers securely stored and authenticated via cloud services.
2. How We Use Your Information
We use your data solely to deliver, improve, and secure our recycling ecosystem:
- Processing, scheduling, and completing doorstep waste collections.
- Locking single-driver pickup assignments to prevent duplicate dispatches.
- Calculating your environmental metrics, including EcoPoints earned, CO₂ emissions offset (kg), and waste tonnage diverted.
- Auditing batch purity for certified industrial recycling facilities.
- Sending status alerts and resolving user inquiries.
3. Data Sharing & Privacy Safeguards
We respect your privacy and never sell or rent your personal data. Information is shared only with:
- Assigned Collectors: Doorstep pickup address and time slots are shared with confirmed drivers to complete the request.
- Secure Infrastructure: Cloud database and authentication service providers operating under strict end-to-end TLS/SSL encryption.
4. Your Rights & Data Deletion
You retain full ownership of your data. You may inspect, modify, or request complete account and data deletion at any time by contacting our support team at
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Contact Us
Have questions about our privacy practices? Contact us at: Email Support: